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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Renee Captor

November 10, 2023

5  out of  5 rating by Renee Captor
"Excellent customer service."

Heather Jones

October 27, 2023

5  out of  5 rating by Heather Jones
"Always willing to help you out- providing options for discounts on insurance rates, and overall friendly caring staff!!"

David Jacobs

October 11, 2023

5  out of  5 rating by David Jacobs
"Matt has the best staff!! Through the years I have always been served by them with prompt professionalism. Currently they are tops He is fortunate to have such individuals as his Vientiane are to be served by them"

Nicholas Kirkwood

September 5, 2023

5  out of  5 rating by Nicholas Kirkwood
"I've been with dealing with Carrie and Hannah at Matt Roe - State Farm for quite some time now, and let me tell you, they've got the knowledge game down pat. Whenever I've had a question about my policy or needed advice on anything insurance-related, they've been like the wise sages of the car insurance world. But what really sets them apart is their lightning-fast responsiveness. Whether it's a call or a text, they're like that friend who always answers right away, even during the most epic Netflix binge. You never have to wait in the dreaded 'hold music' abyss. So, if you're looking for a car insurance company that not only knows their stuff but is also as quick as a cheetah with a smartphone, look no further than Carrie and Hannah with Matt Roe - State Farm, They're the experts who are always there when you need them. 🚗📞💬"

Paige Fagan

August 9, 2023

5  out of  5 rating by Paige Fagan
"I have been with these agents @ Matt Roe’s Office for almost ten years. They make everything so easy!!! They are also just the kindest people!! I’ve noticed more and more going into different establishments (people/employees) look unhappy & and act negative- I always think to myself how thankful I am to have such wonderful insurance agents!!"


August 3, 2023

5  out of  5 rating by Adrienne
"Hannah is an absolute delight to work with! She's friendly, extremely helpful, very knowledgeable and breaks things down in a way that makes them easy to understand. She makes everything as simple as possible, so you're done in no time. 10 out of 10 highly recommend!"

dusty PlayZ

June 8, 2023

5  out of  5 rating by dusty PlayZ
"Hannah is the best! Always so helpful!"

Long Ho

May 24, 2023

5  out of  5 rating by Long Ho
"Thank you so much to Hannah Seasler for going out of your way to help me. Thank you Michelle too. :)"

Lleda McCurty

May 24, 2023

5  out of  5 rating by Lleda McCurty
"I've only interacted with Carrie. And I must say that Carrie is the ONLY reason my family is still with St. Farm. St. Farm Corporate should fly her in to train all St. Farm employees (agents included) on what caring, follow-up, and attention to detail mean. She turned a bad St. Farm experience into a good one and kept a St. Farm customer."

Kim Infanti

May 24, 2023

5  out of  5 rating by Kim Infanti
"Carrie always goes out of her way to make sure our insurance needs are met in a timely manner. Any time we have a question or a change to make, she gets right back to us and resolves everything quickly. Carrie (and Matt) make my husband Steve and I feel like we are a priority to them and that means a lot. Thank you!"

Lisa Bersani

May 23, 2023

5  out of  5 rating by Lisa Bersani
"Carrie is amazing and goes above and beyond at a moments notice! Couldn't ask for better customer service!"

Diane Mazza

May 12, 2023

5  out of  5 rating by Diane Mazza
"We have been with State Farm for over thirty years. We have never had a problem. Everyone is so helpful and friendly. Hannah has always been a pleasure to work with. If she doesn’t have the answer to a question she will find it for you and get right back to you."

Yolanda Colon

May 11, 2023

5  out of  5 rating by Yolanda Colon
"I have been a member for 8/9 yrs and have been happy with state farm, Carrie s is always so helpful everyone is always nice and patient with me. ❤"

Daniel Pontillo

May 7, 2023

5  out of  5 rating by Daniel Pontillo
"I’ve been a customer of State Farm Insurance, Matt Roe is in charge and I visited the office dozens of times over several years. I’ve had positive experiences every time with the staff, they’ve been professional, friendly and helpful. On May 1, 2023 I called the office, left a message and was called back by Hannah within 5 minutes and she promptly and competently helped me with two separate issues. Matt has always treated me in a similar way. I’ve never felt like I’m just a customer. So thanks to everyone I’ve dealt with there over the years, and congrats to Matt, or whoever has hired the staff"

Zero Gaming

April 12, 2023

5  out of  5 rating by Zero Gaming
"Great customer service and amazing response time, these guys will help you whenever you need them."

Elizabeth Mulrooney

April 1, 2023

5  out of  5 rating by Elizabeth Mulrooney
"Excellent customer service. It is a pleasure to do business with this office."

Parnell Thompson

August 15, 2022

5  out of  5 rating by Parnell Thompson
" Matt Roe office is so amazing. She makes me so happy that I switched and I'm now apart of the State farm family."

Dawn Janis

May 17, 2022

5  out of  5 rating by Dawn Janis
"I called the office and spoke with Zhanna over concerns with my auto insurance premium. She took the time to go over my policy and discounts and to explain what else I might want to consider in order to reduce my premium. She was knowledgeable, patient, concerned and understanding. What more can you ask… Nothing. Thank you Matt Roe - State Farm Insurance for hiring and keeping such a great employee and offering the great service I’ve enjoyer for many years."

Michael Roberts

May 17, 2022

5  out of  5 rating by Michael Roberts
"Hannah at the Matt Roe Insurance agency is amazing and very helpful! Goes above and beyond for you to do whatever needs to get done! Would highly recommend giving her a call for a quote!"

Ra 4245

May 16, 2022

5  out of  5 rating by Ra 4245
"Had the pleasure to work with Carrie she is such a helpful person and made the process so easy and did her best to get me a great rate .. I would highly recommend them"

Enes H

April 25, 2022

5  out of  5 rating by Enes H
"Being in the LE field I was looking online and asking fellow co workers and friends about life insurance. A friend of mine recommended State Farm and particularly to speak with Zhanna. I have a few years background experience in customer service and let me tell you Zhanna is the definition of what customer service is. She is professional, knowledgeable, and courteous. Zhanna gave me every possible plan you can think of and she explained every policy thoroughly and had answers to every question I had. I did not know anything about life insurance policies and Zhanna made it easy to understand and made me feel comfortable choosing my policy. I highly recommend Zhanna to anyone with any needs they have with State Farm. Thank you Zhanna!!"

Ben Rotella

April 21, 2022

5  out of  5 rating by Ben Rotella
"Awesome agency to deal with, talk to Michelle or Zhanna @ Matt Roe’s office 10/10"

Lana Nguyen

March 3, 2022

5  out of  5 rating by Lana Nguyen
"My mom has had Matt Roe- State Farm for a long time & she bought me along under her insurance. I love the friendly & professional environment in the office. Hannah is definitely more resourceful and knowledgeable when it comes to this. She has helped me a lot with my coverage. She takes care of me in a very timely manner and always gives me a heads up of what’s going on. I can't thank her enough & I trust her more than anything. 100% recommended to go to Matt Roe- State Farm!"


January 26, 2022

5  out of  5 rating by Domy
"Hannah is very resourceful and knowledgeable. She has helped me with so many questions in the past and takes care of clients in a very timely manner. I can't thank her enough."

Richard Swale

January 21, 2022

1  out of  5 rating by Richard Swale
"Great service very well put together"