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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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A J Scorpia

March 11, 2024

5  out of  5 rating by A J Scorpia
"Hannah answered all my questions and helped me save some money . Great service!"
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Linda LeMessurier

March 11, 2024

5  out of  5 rating by Linda LeMessurier
"My dealings with Hannah at Matt Roe's office has always been terrific. She has always answered my questions, taken care of issues I may not have understood, and ALWAYS with a positive, happy attitude. Can't ask for anything more."
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Crystal K

February 26, 2024

5  out of  5 rating by Crystal K
"Hannah was fantastic. I had been dealing with an issue for about 3 weeks. She stayed in contact with me and kept me updated the entire way. She got me my documents as soon as she was able too. I highly recommend Hannah if you need something done!!"
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Deyaa Hamad

February 23, 2024

5  out of  5 rating by Deyaa Hamad
"Hannah must be an invaluable asset for the agency! Talk about going above and beyond. She is detail oriented and made sure to go over everything to verify the information I was providing was transposed correctly. I needed help with a policy through another agent who I was unable to reach and Hannah took the information from me and contacted the other agent via email for me! Unbelievably helpful! I know who I am referring from now on!"
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Chris Garback

February 15, 2024

5  out of  5 rating by Chris Garback
"Today I called State Farm Insurance to inquire about getting a quote and help switching my home and auto insurance over from another provider to State Farm. I spoke with representative Hannah S. for close to 2 hours on the phone and she was fantastic! Hannah was able to answer all my many questions about switching over from another agency and the transition process, and was able to provide me quotes for many different coverage scenarios. I can’t thank her enough for her help and patience today. She was extremely knowledgeable and friendly and a true pleasure to work with. What a great, positive first experience with State Farm! Thank you so much for your help today Hannah!"
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Brian A

January 14, 2024

4  out of  5 rating by Brian A
"Personnel in office exceptional, as for Matt never met him in 5 years nor does he do anything just the name on the sign. As for State farm itself prepare for litigation if you ever have an accident they refuse to pay most anything."
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Luke Tucci

December 22, 2023

5  out of  5 rating by Luke Tucci
"Hannah Sessler of the Matt Roe agency is a class cat. She handled my switch with patience and care. I appreciate everything they have done for my family"
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Sean Laughlin

November 29, 2023

5  out of  5 rating by Sean Laughlin
"I have been with Matt Roe for 14 years now, everyone there is fantastic and they take very good care of me! I change atv’s and snowmobiles a lot and the girls are always on top of it and have me new cards on minutes!"
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Renee Captor

November 10, 2023

5  out of  5 rating by Renee Captor
"Excellent customer service."
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Heather Jones

October 27, 2023

5  out of  5 rating by Heather Jones
"Always willing to help you out- providing options for discounts on insurance rates, and overall friendly caring staff!!"
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David Jacobs

October 11, 2023

5  out of  5 rating by David Jacobs
"Matt has the best staff!! Through the years I have always been served by them with prompt professionalism. Currently they are tops He is fortunate to have such individuals as his Vientiane are to be served by them"
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Nicholas Kirkwood

September 5, 2023

5  out of  5 rating by Nicholas Kirkwood
"I've been with dealing with Carrie and Hannah at Matt Roe - State Farm for quite some time now, and let me tell you, they've got the knowledge game down pat. Whenever I've had a question about my policy or needed advice on anything insurance-related, they've been like the wise sages of the car insurance world. But what really sets them apart is their lightning-fast responsiveness. Whether it's a call or a text, they're like that friend who always answers right away, even during the most epic Netflix binge. You never have to wait in the dreaded 'hold music' abyss. So, if you're looking for a car insurance company that not only knows their stuff but is also as quick as a cheetah with a smartphone, look no further than Carrie and Hannah with Matt Roe - State Farm, They're the experts who are always there when you need them. 🚗📞💬"
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Paige Fagan

August 9, 2023

5  out of  5 rating by Paige Fagan
"I have been with these agents @ Matt Roe’s Office for almost ten years. They make everything so easy!!! They are also just the kindest people!! I’ve noticed more and more going into different establishments (people/employees) look unhappy & and act negative- I always think to myself how thankful I am to have such wonderful insurance agents!!"
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August 3, 2023

5  out of  5 rating by Adrienne
"Hannah is an absolute delight to work with! She's friendly, extremely helpful, very knowledgeable and breaks things down in a way that makes them easy to understand. She makes everything as simple as possible, so you're done in no time. 10 out of 10 highly recommend!"
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dusty PlayZ

June 8, 2023

5  out of  5 rating by dusty PlayZ
"Hannah is the best! Always so helpful!"
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Long Ho

May 24, 2023

5  out of  5 rating by Long Ho
"Thank you so much to Hannah Seasler for going out of your way to help me. Thank you Michelle too. :)"
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Lleda McCurty

May 24, 2023

5  out of  5 rating by Lleda McCurty
"I've only interacted with Carrie. And I must say that Carrie is the ONLY reason my family is still with St. Farm. St. Farm Corporate should fly her in to train all St. Farm employees (agents included) on what caring, follow-up, and attention to detail mean. She turned a bad St. Farm experience into a good one and kept a St. Farm customer."
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Kim Infanti

May 24, 2023

5  out of  5 rating by Kim Infanti
"Carrie always goes out of her way to make sure our insurance needs are met in a timely manner. Any time we have a question or a change to make, she gets right back to us and resolves everything quickly. Carrie (and Matt) make my husband Steve and I feel like we are a priority to them and that means a lot. Thank you!"
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Lisa Bersani

May 23, 2023

5  out of  5 rating by Lisa Bersani
"Carrie is amazing and goes above and beyond at a moments notice! Couldn't ask for better customer service!"
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Diane Mazza

May 12, 2023

5  out of  5 rating by Diane Mazza
"We have been with State Farm for over thirty years. We have never had a problem. Everyone is so helpful and friendly. Hannah has always been a pleasure to work with. If she doesn’t have the answer to a question she will find it for you and get right back to you."
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Yolanda Colon

May 11, 2023

5  out of  5 rating by Yolanda Colon
"I have been a member for 8/9 yrs and have been happy with state farm, Carrie s is always so helpful everyone is always nice and patient with me. ❤"
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Daniel Pontillo

May 7, 2023

5  out of  5 rating by Daniel Pontillo
"I’ve been a customer of State Farm Insurance, Matt Roe is in charge and I visited the office dozens of times over several years. I’ve had positive experiences every time with the staff, they’ve been professional, friendly and helpful. On May 1, 2023 I called the office, left a message and was called back by Hannah within 5 minutes and she promptly and competently helped me with two separate issues. Matt has always treated me in a similar way. I’ve never felt like I’m just a customer. So thanks to everyone I’ve dealt with there over the years, and congrats to Matt, or whoever has hired the staff"
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Zero Gaming

April 12, 2023

5  out of  5 rating by Zero Gaming
"Great customer service and amazing response time, these guys will help you whenever you need them."
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Elizabeth Mulrooney

April 1, 2023

5  out of  5 rating by Elizabeth Mulrooney
"Excellent customer service. It is a pleasure to do business with this office."
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Parnell Thompson

August 15, 2022

5  out of  5 rating by Parnell Thompson
" Matt Roe office is so amazing. She makes me so happy that I switched and I'm now apart of the State farm family."