State Farm® Insurance Agent Matt Roe

"I called the office and spoke with Zhanna over concerns with my auto insurance premium. She took the time to go over my policy and discounts and to explain what else I might want to consider in order to reduce my premium. She was knowledgeable, patient, concerned and understanding. What more can you ask… Nothing. Thank you Matt Roe - State Farm Insurance for hiring and keeping such a great employee and offering the great service I’ve enjoyer for many years."

"Being in the LE field I was looking online and asking fellow co workers and friends about life insurance. A friend of mine recommended State Farm and particularly to speak with Zhanna. I have a few years background experience in customer service and let me tell you Zhanna is the definition of what customer service is. She is professional, knowledgeable, and courteous. Zhanna gave me every possible plan you can think of and she explained every policy thoroughly and had answers to every question I had. I did not know anything about life insurance policies and Zhanna made it easy to understand and made me feel comfortable choosing my policy. I highly recommend Zhanna to anyone with any needs they have with State Farm. Thank you Zhanna!!"

"My mom has had Matt Roe- State Farm for a long time & she bought me along under her insurance. I love the friendly & professional environment in the office. Hannah is definitely more resourceful and knowledgeable when it comes to this. She has helped me a lot with my coverage. She takes care of me in a very timely manner and always gives me a heads up of what’s going on. I can't thank her enough & I trust her more than anything. 100% recommended to go to Matt Roe- State Farm!"

"My family has been with state farm over 50yrs and me about 25yrs. Great ppl and very helpful and caring. Plus they're the only ones who didnt shy away from me bc i have a pitbull and they even had him on my home owners insurance.. I will never go to anyone else! Update. I got a ticket, wasn't anything bad but bc of covid I couldn't pay the fine right away so I got dropped and lost all my credit with them like I never existed. All my payments for my bikes, cars, trucks always had great prices but again bc I was dropped the payments got higher and bc my family and I basically had them since they started it's like I didn't mean jack to the new ppl that I deal with since my agent left them to another job. Not gonna use an insurance company where they say they treat you like family but if it takes time to pay a fine you get discarded. Very sad but gotta say GEICO IS MUCH BETTER."

"Professional and knowledgeable staff that will work hard to find you a great policy. Worked with Hannah and she was excellent saving me well over $100 a month on my automotive insurance with better coverage and more perks than I had with progressive. Great communication and follow up, would definitely recommend Matt Roe and team."

"The team in the office with who I have had the pleasure of working with on my policies, have been the best. I have been with State Farm for over 30 years and Matt Rowe's office is #1 in my book. One of the reps that I have worked with recently, Hannah Sessler She has been absolutely wonderful to work with. She has been so patient and has went above & beyond to ensure I understand the changes made and made sure I was insured properly. The change I made was a breeze with all thanks to her. Thank you Hannah!"

"This team of workers at this location are amazing. You can tell they handle each person with love and a gentleness that is much appreciated. Especially during this rough time. They took care of me and made sure I had a plan that was the best for me while trying to save me money at the same time."

"Awesome staff, awesome customer service. They always make you feel like family. Check in with you during tough times. Very responsive to your needs. Very personable. I've had numerous agencies in my 50 years, but none like this. Glad I made the switch several years ago."

"I am a student at Syracuse University who lives off campus and had questions about getting renters insurance. By far the best help I received was from this office! Hannah S. has been a huge help, answering my question and teaching me a lot about my renters insurance policy. I 100% recommended this office for any type of insurance you may need!"