State Farm® Insurance Agent Matt Roe

"Matt Roe and his team have always provided us complete and prompt service. Whenever I reach out to Carrie she is immediately responsive to my questions and provides me the information I need to make a decision. I appreciate the attentiveness to detail and the professional handling of all our insurance needs."

"Carrie Salisbury is the best insurance professional I could hope to work with. Her services is unmatched! Love work with Matt Roe State Farm"

"Anthony helped tremendously with auto insurance and is very knowledgeable and courteous."

"I have been with Matt Roe State Farm for several years. I've always been helped and taken care of above and beyond by everyone in the office. They are knowledgeable, courteous and always get back to me very timely. I am grateful for them all and their amazing dedication to having happy customers no matter what. Thank you."

"Anthony was so nice to work with! Best insurance agent ever! Make sure to ask for him when you call"

"Carrie at State Farm was extremely helpful in explaining the process to me. She was very professional and walked me through everything I needed to do. She answered my questions efficently and with a genuine care for her clients. She offers her assistance in any form of contact with her and you can tell she genuinely means it."

"Carrie always goes above and beyond for all my insurance needs. She is very professional and always very responsive. 10/10 would recommend."

"Carrie does an amazing job! She goes above and beyond at a moments notice! Couldn't ask for better customer service! Highly recommend Matt Roe and team as your State Farm agent!"

"I have been with State Farm Insurance for over 30 years and out of all the agents this one has been the best, especially Carrie who always is there when you have a question or need help with your policies."

"Michelle at this office is the best of the best. Any time I have ever encountered an issue with either my homeowners or cars she has always helped me to resolve the issue in a timely manner."

"I've been with this agency for years. Customer service has always been very good. Between Hannah and Michelle they were very gracious and helpful on issues I had on a car policy."

"I've had a wonderful experience with Carrie as she has always helped me and explained whatever I couldn't figure out! She's helped explain the same stuff over and over until I get it as well. Would recommend!"

"Thanks to Michelle at the Matt Roe insurance agency for making it so easy to add a new vehicle to my customers policy. You can not ask for better customer service!! (you can ask but you will not find it) Buy you next Vehicle from me at Drivers Village and get your insurance with Matt Roe!!! Lets Go Syracuse!"

"We had some serious damage to our lake house while we were in South Carolina. The office got the claim started right away. However there seemed to be a lot of time elapsed with no activity. I contacted the Agent and Carrie made a phone call after I received a letter I didn't understand. Shortly after things started moving along and our claim was successfully satisfied."

"I always have such a great experience Carrie. She takes the time to explain everything to me and provide me with options that I would not otherwise have known about. I feel comfortable and confident in my insurance coverage."

"Carrie is such a pleasure to work with, from auto, home to life insurance. She takes her time to explain everything"

"Carrie was great! She was very informative and responsive with adding my daughter to our auto insurance. I have referred them many of my business clients and she takes great care of them as well. I highly recommend the Matt Roe State Farm agency for all of your insurance needs!!!"

"I have been with this company for over 13 years and they especially Carrie are the best!"

"What a great opportunity very nice people specially, the lady that I met and who did my quote for me very nice lady. She looked out for all of my interest. Even my life insurance. Happy happy if you’re looking for insurance go on James Street."

"Great experience! Carrie was wonderful, easy to communicate with, fast responses, knowledgeable and got me a great quote. Would highly recommend."

"Not the best at leaving reviews but I just have to say thank you to Matt Roe StateFarm office. The ladies here Hannah and Carrie are always my go two’s. Whenever I’ve had in issues relevant to my auto insurance they always getting the job done. They accept emails, calls, text it don’t matter. Highly recommend 10/10."

"⭐⭐⭐⭐⭐ Absolutely Exceptional Service! If I could give more than five stars, I absolutely would! From the moment I had to file my total loss claim back in November, Michelle at State Farm has been nothing short of amazing, supportive, and incredibly helpful every step of the way. Dealing with an unexpected car accident is stressful enough, but Michelle made the entire process smooth, stress-free, and even comforting. She was kind, patient, and incredibly knowledgeable, always making sure I understood what was happening and what my next steps were. Her professionalism and genuine care for her clients truly shine. She went above and beyond, keeping me informed, answering all my questions, and ensuring I had everything I needed to finalize my claim without a hitch. Yesterday, I submitted my final documents, and I just have to say—thank you, Michelle! You turned a difficult situation into a positive experience with your outstanding customer service. If anyone is looking for an insurance agent who truly cares, look no further than Michelle at State Farm! Highly, highly recommend! 🌟"

"I love matt roe office !!! All his employees always willing to help and if they don't have an answer always find out and call me back . You don't see that in alot of business anymore so thank you"

"I had the pleasure to work with Ms.Carrie . And she is amazing!! Very patient and very informative. I plan to consistently work with her while with State Farm and encourage everyone else to do the same . Thank you Ms.Carrie for everything !!"

"Thank you to Carrie Jaquin-Salisbury for the quick response to our insurance needs with both buying and selling our home and in the lease of our new vehicle. The transactions were a little out of the ordinary and she responded quickly and professionally. Her friendly personality made a somewhat stressful time more tolerable."