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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lleda McCurty

May 24, 2023

5  out of  5 rating by Lleda McCurty
"I've only interacted with Carrie. And I must say that Carrie is the ONLY reason my family is still with St. Farm. St. Farm Corporate should fly her in to train all St. Farm employees (agents included) on what caring, follow-up, and attention to detail mean. She turned a bad St. Farm experience into a good one and kept a St. Farm customer."

Kim Infanti

May 24, 2023

5  out of  5 rating by Kim Infanti
"Carrie always goes out of her way to make sure our insurance needs are met in a timely manner. Any time we have a question or a change to make, she gets right back to us and resolves everything quickly. Carrie (and Matt) make my husband Steve and I feel like we are a priority to them and that means a lot. Thank you!"

Lisa Bersani

May 23, 2023

5  out of  5 rating by Lisa Bersani
"Carrie is amazing and goes above and beyond at a moments notice! Couldn't ask for better customer service!"

Diane Mazza

May 12, 2023

5  out of  5 rating by Diane Mazza
"We have been with State Farm for over thirty years. We have never had a problem. Everyone is so helpful and friendly. Hannah has always been a pleasure to work with. If she doesn’t have the answer to a question she will find it for you and get right back to you."

Yolanda Colon

May 11, 2023

5  out of  5 rating by Yolanda Colon
"I have been a member for 8/9 yrs and have been happy with state farm, Carrie s is always so helpful everyone is always nice and patient with me. ❤"

Daniel Pontillo

May 7, 2023

5  out of  5 rating by Daniel Pontillo
"I’ve been a customer of State Farm Insurance, Matt Roe is in charge and I visited the office dozens of times over several years. I’ve had positive experiences every time with the staff, they’ve been professional, friendly and helpful. On May 1, 2023 I called the office, left a message and was called back by Hannah within 5 minutes and she promptly and competently helped me with two separate issues. Matt has always treated me in a similar way. I’ve never felt like I’m just a customer. So thanks to everyone I’ve dealt with there over the years, and congrats to Matt, or whoever has hired the staff"

Zero Gaming

April 12, 2023

5  out of  5 rating by Zero Gaming
"Great customer service and amazing response time, these guys will help you whenever you need them."

Elizabeth Mulrooney

April 1, 2023

5  out of  5 rating by Elizabeth Mulrooney
"Excellent customer service. It is a pleasure to do business with this office."

Parnell Thompson

August 15, 2022

5  out of  5 rating by Parnell Thompson
" Matt Roe office is so amazing. She makes me so happy that I switched and I'm now apart of the State farm family."

Dawn Janis

May 17, 2022

5  out of  5 rating by Dawn Janis
"I called the office and spoke with Zhanna over concerns with my auto insurance premium. She took the time to go over my policy and discounts and to explain what else I might want to consider in order to reduce my premium. She was knowledgeable, patient, concerned and understanding. What more can you ask… Nothing. Thank you Matt Roe - State Farm Insurance for hiring and keeping such a great employee and offering the great service I’ve enjoyer for many years."

Michael Roberts

May 17, 2022

5  out of  5 rating by Michael Roberts
"Hannah at the Matt Roe Insurance agency is amazing and very helpful! Goes above and beyond for you to do whatever needs to get done! Would highly recommend giving her a call for a quote!"

Ra 4245

May 16, 2022

5  out of  5 rating by Ra 4245
"Had the pleasure to work with Carrie she is such a helpful person and made the process so easy and did her best to get me a great rate .. I would highly recommend them"

Enes Hujdur

April 25, 2022

5  out of  5 rating by Enes Hujdur
"Being in the LE field I was looking online and asking fellow co workers and friends about life insurance. A friend of mine recommended State Farm and particularly to speak with Zhanna. I have a few years background experience in customer service and let me tell you Zhanna is the definition of what customer service is. She is professional, knowledgeable, and courteous. Zhanna gave me every possible plan you can think of and she explained every policy thoroughly and had answers to every question I had. I did not know anything about life insurance policies and Zhanna made it easy to understand and made me feel comfortable choosing my policy. I highly recommend Zhanna to anyone with any needs they have with State Farm. Thank you Zhanna!!"

Ben Rotella

April 21, 2022

5  out of  5 rating by Ben Rotella
"Awesome agency to deal with, talk to Michelle or Zhanna @ Matt Roe’s office 10/10"

Lana Nguyen

March 3, 2022

5  out of  5 rating by Lana Nguyen
"My mom has had Matt Roe- State Farm for a long time & she bought me along under her insurance. I love the friendly & professional environment in the office. Hannah is definitely more resourceful and knowledgeable when it comes to this. She has helped me a lot with my coverage. She takes care of me in a very timely manner and always gives me a heads up of what’s going on. I can't thank her enough & I trust her more than anything. 100% recommended to go to Matt Roe- State Farm!"


January 26, 2022

5  out of  5 rating by Domy
"Hannah is very resourceful and knowledgeable. She has helped me with so many questions in the past and takes care of clients in a very timely manner. I can't thank her enough."

Richard Swale

January 21, 2022

1  out of  5 rating by Richard Swale
"Great service very well put together"

William Graudons

August 23, 2021

5  out of  5 rating by William Graudons
"This office is very responsive to customer inquiries. They are always willing to go the extra mile for their clients. We are very fortunate to work with Matt Roe & the staff in this office. Thank you for all you do."

michelle hubbard

July 19, 2021

5  out of  5 rating by michelle hubbard
"Excellent as always Carrie awesome doing a great job"

44 Cal

July 10, 2021

3  out of  5 rating by 44 Cal
"My family has been with state farm over 50yrs and me about 25yrs. Great ppl and very helpful and caring. Plus they're the only ones who didnt shy away from me bc i have a pitbull and they even had him on my home owners insurance.. I will never go to anyone else! Update. I got a ticket, wasn't anything bad but bc of covid I couldn't pay the fine right away so I got dropped and lost all my credit with them like I never existed. All my payments for my bikes, cars, trucks always had great prices but again bc I was dropped the payments got higher and bc my family and I basically had them since they started it's like I didn't mean jack to the new ppl that I deal with since my agent left them to another job. Not gonna use an insurance company where they say they treat you like family but if it takes time to pay a fine you get discarded. Very sad but gotta say GEICO IS MUCH BETTER."

Steve Bishop

April 26, 2021

5  out of  5 rating by Steve Bishop
"Michelle was absolutely stellar in stopping the proverbial bleeding my Dad was suffering from Liberty Mutual. Imagine being a customer for 50 years and being charged double for lower quality insurance. Thank You Matt Roe, Michelle & Staff!"

Stephen Dymus

February 8, 2021

5  out of  5 rating by Stephen Dymus
"Professional and knowledgeable staff that will work hard to find you a great policy. Worked with Hannah and she was excellent saving me well over $100 a month on my automotive insurance with better coverage and more perks than I had with progressive. Great communication and follow up, would definitely recommend Matt Roe and team."

William Brown

January 28, 2021

5  out of  5 rating by William Brown
"The best insurance personnel that I ever had very helpful in all my insurance need and more. The Best!"

Anthony Walkers

November 12, 2020

5  out of  5 rating by Anthony Walkers
"Very nice and helpful"

julie peck

October 5, 2020

5  out of  5 rating by julie peck
"The team in the office with who I have had the pleasure of working with on my policies, have been the best. I have been with State Farm for over 30 years and Matt Rowe's office is #1 in my book. One of the reps that I have worked with recently, Hannah Sessler She has been absolutely wonderful to work with. She has been so patient and has went above & beyond to ensure I understand the changes made and made sure I was insured properly. The change I made was a breeze with all thanks to her. Thank you Hannah!"