State Farm® Insurance Agent Matt Roe

"I've been with dealing with Carrie and Hannah at Matt Roe - State Farm for quite some time now, and let me tell you, they've got the knowledge game down pat. Whenever I've had a question about my policy or needed advice on anything insurance-related, they've been like the wise sages of the car insurance world. But what really sets them apart is their lightning-fast responsiveness. Whether it's a call or a text, they're like that friend who always answers right away, even during the most epic Netflix binge. You never have to wait in the dreaded 'hold music' abyss. So, if you're looking for a car insurance company that not only knows their stuff but is also as quick as a cheetah with a smartphone, look no further than Carrie and Hannah with Matt Roe - State Farm, They're the experts who are always there when you need them. 🚗📞💬"

"I have been with these agents @ Matt Roe’s Office for almost ten years. They make everything so easy!!! They are also just the kindest people!! I’ve noticed more and more going into different establishments (people/employees) look unhappy & and act negative- I always think to myself how thankful I am to have such wonderful insurance agents!!"

"Hannah is an absolute delight to work with! She's friendly, extremely helpful, very knowledgeable and breaks things down in a way that makes them easy to understand. She makes everything as simple as possible, so you're done in no time. 10 out of 10 highly recommend!"

"I've only interacted with Carrie. And I must say that Carrie is the ONLY reason my family is still with St. Farm. St. Farm Corporate should fly her in to train all St. Farm employees (agents included) on what caring, follow-up, and attention to detail mean. She turned a bad St. Farm experience into a good one and kept a St. Farm customer."

"Carrie always goes out of her way to make sure our insurance needs are met in a timely manner. Any time we have a question or a change to make, she gets right back to us and resolves everything quickly. Carrie (and Matt) make my husband Steve and I feel like we are a priority to them and that means a lot. Thank you!"

"I’ve been a customer of State Farm Insurance, Matt Roe is in charge and I visited the office dozens of times over several years. I’ve had positive experiences every time with the staff, they’ve been professional, friendly and helpful. On May 1, 2023 I called the office, left a message and was called back by Hannah within 5 minutes and she promptly and competently helped me with two separate issues. Matt has always treated me in a similar way. I’ve never felt like I’m just a customer. So thanks to everyone I’ve dealt with there over the years, and congrats to Matt, or whoever has hired the staff"

"I called the office and spoke with Zhanna over concerns with my auto insurance premium. She took the time to go over my policy and discounts and to explain what else I might want to consider in order to reduce my premium. She was knowledgeable, patient, concerned and understanding. What more can you ask… Nothing. Thank you Matt Roe - State Farm Insurance for hiring and keeping such a great employee and offering the great service I’ve enjoyer for many years."

"Being in the LE field I was looking online and asking fellow co workers and friends about life insurance. A friend of mine recommended State Farm and particularly to speak with Zhanna. I have a few years background experience in customer service and let me tell you Zhanna is the definition of what customer service is. She is professional, knowledgeable, and courteous. Zhanna gave me every possible plan you can think of and she explained every policy thoroughly and had answers to every question I had. I did not know anything about life insurance policies and Zhanna made it easy to understand and made me feel comfortable choosing my policy. I highly recommend Zhanna to anyone with any needs they have with State Farm. Thank you Zhanna!!"

"My mom has had Matt Roe- State Farm for a long time & she bought me along under her insurance. I love the friendly & professional environment in the office. Hannah is definitely more resourceful and knowledgeable when it comes to this. She has helped me a lot with my coverage. She takes care of me in a very timely manner and always gives me a heads up of what’s going on. I can't thank her enough & I trust her more than anything. 100% recommended to go to Matt Roe- State Farm!"